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Customer Care Debt Arbitrator

GHS Solutions, LLC

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Job Snapshot

Location:

4733 W. Atlantic Ave.
Suite C-7
Delray Beach, FL 33445 ( map it!

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Other Pay:

Bonus Potential

Employee Type:

Full-Time

Industry:

Credit - Loan - Collections

Manages Others:

Job Type:

Admin - Clerical
Customer Service
Finance

Education:

High School

Experience:

At least 2 year(s)

Travel:

None

Relocation Covered:

Post Date:

10/29/2009

Contact Information

Contact:

D. Davidson

Phone:

561-908-8870

Ref ID:

CCARB

Fax:

561-431-0595 instantly fax your resume >>

Description

Customer Care Debt Arbitrator

About Us
Honesty, Integrity, and Dependability are basic principles for any successful business platform. At GHS Solutions those principles are woven into the fabric of each individual that is an employee of our firm. We assisted consumers with over thirty-five million dollars worth of unsecured debts last year. We are growing rapidly and are now looking to add customer care debt arbitrators to our staff.

Responsibilities of Customer Care Debt Arbitrator includes:

Make contact and build rapport with various creditors
Negotiate accounts ready for settlement
Document client accounts thoroughly
Contact clients for approval of settlement
Contact clients to ensure payments are authorized
Ensure client issues are resolved as quickly as possible
Respond to legal collection related inquiries in a prompt and professional manner
Active listening skills
Provide exceptional customer service and maintain a high level of integrity

Requirements

Customer Care Debt Arbitrator

Requirements for Customer Care Debt Arbitrator includes:

Knowledge of collection tools and systems
Minimum 2 years experience in a call center environment
Experience with customer/client retention programs
Analytical/problem solving skills
Ability to work in fast-paced environment
Computer proficient (MS Office)
Excellent verbal and written communication skills
Polished and professional
Knowledge of CreditSoft a major plus
Ability to prioritize, multitask, handle pressure, fast paced environment

Benefits:

Competitive salary with bonus potential
Comprehensive benefits package to include medical, dental, vision, life, LTD, 401(k) and additional voluntary benefits

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