Thank you for your interest in employment at AAA Carolinas - TowMark.
Our goal at TowMark is to EXCEED the expectations of our customers each and every time we respond to a roadside assistance request.
With the rapid rate of growth in the Charlotte Metropolitan area, AAA Carolinas realized there was a greater need for top quality; customer focused roadside assistance.
We operate within the city of Charlotte and other nearby cities and serve both AAA Members and non-members.
 To provide our members and customers with value, safety and total peace of mind in all things related to automotive, travel and insurance.
Our Values
- Teamwork
- Member/Customer Focus
- Seeking Win-Win Solutions
- Trust
- Respect
- Empathy
- Fairness
- Friendliness
- Professionalism
- Loyalty
- Continuous Improvement
- Integrity
The culture of AAA Carolinas can be summed up in one word – WOW! We want to WOW our customers – both internal and external. We look for the those people who are dedicated to taking care of their customers, who think of solutions and who act. The successful AAA employee understands our mission and is dedicated to getting the desired results.
AAA Carolinas operates at a very fast pace and places a high priority on success. At the same time, we believe in an enjoyable workplace environment. We value positive working relationships where each employee looks forward to coming to work each and every day.
At AAA, we know that the way we set ourselves apart from everyone else comes down to the people who make up our family of companies. By providing Personal Positive Interactions, our team makes us successful.
Free Basic AAA Membership
Health/Vision/Prescription Drug Insurance Plan
Full-time employees (30+ hours) are eligible after first 90 days. PPO & High Deductible Health Plan offered.
Wellness Program
Preventive and educational program to reduce employee risk of five chronic diseases.
Participants also receive a discount on their health insurance premiums.
401(k) Retirement Savings Plan
Eligible the 1st of the month following hire date. Company matches 50% up to first 6% of salary.
Profit Sharing (Eligible after one year service) Depending on position.
Short Term Disability Insurance
Company paid benefit—maximum 13 week coverage at 60% of salary (max $500/wk). Eligible after first 90 days. Depending on position.
Long-Term Disability Insurance
Company paid benefit—up to age 65, 50% of salary (max. $3000/mo). Eligible after first 90 days. Depending on position.
Life Insurance
Company paid benefit—equivalent to one times salary (min $25,000/max $200,000)
Sick Time (unused time paid out in December)
Employee Assistance Program
Dental Insurance
Flexible Medical & Dependant Care Spending Account (FSA)
Health Savings Account
Travel Discounts
Educational Reimbursement
Vacation Time
Paid Holidays
Don't have a AAA membership yet? If you'd like to research our different membership levels or join now, CLICK HERE |
